Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Two Donkeys, we believe gambling should be enjoyed as a form of entertainment only. Pokies and online gaming should never be viewed as a way to earn money or solve financial problems. Only gamble what you can afford to lose, and always set limits before you play.
Age Verification
You must be at least 18 years of age to gamble in Australia. Gambling is illegal for minors. If you are under 18, please do not access or use any gambling services on this website.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, problem gambling may be developing:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Keeping your gambling secret from family or friends
- Loss of control: Gambling longer or with more money than intended
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Using gambling to escape: Gambling to cope with stress, anxiety, or depression
- Borrowing money: Taking loans or using credit to fund gambling
- Increased tolerance: Needing to gamble with larger amounts to feel excitement
- Failed attempts to stop: Repeatedly trying and failing to cut down or quit
- Mood changes: Becoming irritable or anxious when unable to gamble
Self-Help Tools & Responsible Gaming Features
Most reputable gambling operators offer tools to help you manage your gambling responsibly:
- Deposit Limits: Set a maximum amount you're willing to spend per day, week, or month
- Loss Limits: Set a maximum amount you're willing to lose before stopping play
- Session Time Limits: Limit how long you can play in a single session
- Reality Checks: Receive regular notifications about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
- Account Closure: Permanently close your account if you decide to stop gambling
We recommend using these tools when you register or at any time during your gambling activity.
Support & Help Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:
Australia
- Gambling Help Online – Free, confidential support and counselling services
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858
United Kingdom
- GamCare – Free, confidential gambling support and treatment
Website: www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council – Provides information and support resources
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling – Resources and referrals
Website: www.ncpgambling.org
Phone: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Gambling addiction prevention and support
Website: www.bzga.de
If You Need Help, Reach Out Today
Problem gambling is a serious issue, but recovery is possible with the right support. Don't wait – if you're struggling with gambling or think someone you know may be, contact one of the support organisations listed above. These services are free, confidential, and non-judgmental.
Remember: Seeking help is a sign of strength, not weakness.